Skeletal Dynamics is a medical device company focused on serving the upper extremity segment of the orthopedic market. The Corporate Accounts Manager is a member of the National Accounts team and is responsible for maintaining and expanding company relationships with IDN’s, hospital systems, individual hospitals and high-profile accounts. He or she supports the Sales and Marketing team by building rapport with and educating contracting entity personnel and important hospital customers on the company’s value proposition and products while securing contracts and pricing agreements.

The Corporate Accounts Manager reports to the Vice President of National Accounts and works closely with the commercial team to identify opportunities to secure agreements and build corporate relationships that ultimately increase market share and grow sales volume. He or she must be a charismatic and passionate individual with the ability to clearly articulate the company’s mission, values and brand plus its innovative and novel products.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Professionally and responsibly represent Skeletal Dynamics when interacting with supply chain administration of IDNs, hospital systems and high-profile accounts during in-person and virtual meetings
• Ensure compliance of existing contracts and pricing agreements
• Facilitate resolution of customer pricing issues
• Assist in finalizing new/renewing business agreements by coordinating requirements, cross referencing pricing, responding to formal RFPs, developing and negotiating contracts
• Aid in the integration of new/extended contract requirements with Finance and Operations
• Update, engage and inform sales team regarding GPO/IDN/Facility contract changes
• Drive the contract lifecycle from drafting through contract execution, extensions and renewals
• Work alongside the Executive team to ensure compliance with Company policy, all statutory/legal requirements including AdvaMed and Eucomed
• Gather data on competitors and analyze market share / trends
• Perform other duties as directed by Executive Leadership

REQUIREMENTS:

• Requested location, Southern California (Orange County preferred)
• Significant, demonstrable market intelligence, product knowledge and clinical expertise
• Skilled at interacting in a professional and productive environment with the company’s customers, including hospital administration, leadership personnel and orthopaedic surgeons
• Knowledge of financial business models and how to conduct detailed analysis
• Intermediate computer and word processing skills, in particular Microsoft Word, Excel and PowerPoint
• Ability to:
  • Communicate product related clinical information and evidence-based opinions clearly and concisely
  • Multi-task, organize, plan and set priorities with minimal supervision
  • Exercise good judgment with a strong attention to detail
  • Manage resources and leverage meaningful relationships
  • Work well with executives, physicians, sales representatives, and hospital / surgery center personnel
• Instills a sense of urgency to meet deadlines, sets high expectations and holds both self and others accountable for the expected results
• Strong interpersonal skills; a team player who helps others while simultaneously building credibility; a professional who demonstrates fairness, balance, stability and reason; skillfully aggressive
• High standards; strong sense of integrity – one who makes and keeps commitments
• Skilled at coordinating cross-functional projects in a collaborative and solutions-oriented manner
• Exceptional verbal and written skills; fluency in English, Spanish a plus
• Support the efforts of the Sales Leadership and Marketing Team in creating overall value and success at Skeletal Dynamics
• Develop close, productive relationships with key personnel (such as supply chain administration, hospital executives, and surgeons) to increase Skeletal Dynamics brand awareness and ultimately orders
• Perform troubleshooting procedures to identify and resolve problems quickly and with confidence
• Ensure customer retention

EDUCATION/TRAINING:

• Associates degree from an accredited institution. Bachelor’s degree preferred
• Two to three years of orthopedic implant commercial experience preferred
• Healthcare account experience preferred, building C-suite and regional level business relationships
• Professional written, verbal communication and interpersonal skills.